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You can return any item purchased on Shella within 20 days of the delivery date.
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Have a question? You may find an answer in our FAQs.
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Call Us: 516-935-1110 x5
Mon-Fri: 9:00 am - 4:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm
Free Standard Shipping on orders $100 or more
Credit Cards: Visa, MasterCard, American Express. The total will be charged to your card when the order is shipped.
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Amazon Pay: Make a payment using Amazon Pay. Use the information already stored in your Amazon accounts. To make a payment, you can use any of the payment methods in your Amazon account.
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.
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This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
| US SIZE | HEIGHT (IN) | WEIGHT (LB) |
|---|---|---|
| 0-3 Months | 16-22 | BIRTH TO 5.5 |
| 3-6 Months | 22-25 | 6-7.5 |
| 6-9 Months | 25-27 | 8-8.5 |
| 9-12 Months | 27-29 | 9-10.5 |
| 12-18 Months | 29-30 | 11-12 |
| 18-24 Months | 30-32 | 13-13.5 |
Around the fullest part of the neck, at the base.
Around the narrowest part of the waist.
Around the widest point of the hips.
From the crotch to the anklebone on the inside of the leg.
| US SIZE | 2/2T | 3/3T | XS|4/4T | XS|5 | S|6 | S|6X | M|7 | M|8 | L|10 | L|12 | XL|14 | XL|16 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
HEIGHT (IN) |
33-35.5 | 36-38.5 | 39-41.5 | 42-44.5 | 45-46.5 | 47-48.5 | 49-51.5 | 51-53 | 53-55 | 55.5-58 | 58-60 | 60-62.5 |
| WEIGHT (LB) | 12-13.5 | 14-15.5 | 15.5-17 | 17-20.5 | 20.5-22 | 22-24.5 | 25-27 | 25-27 | 27-33 | 33.5-39.5 | 40-45.5 | 46-52 |
| CHEST (IN) | 20.5 | 21 | 22 | 23 | 24 | 26 | 26.5 | 26.5 | 27 | 28 | 29.5 | 31 |
| WAIST (IN) | 21 | 21.5 | 22 | 22 | 22.5 | 23.5 | 24.5 | 24.5 | 25.5 | 26.5 | 27.5 | 29 |
| HIPS (IN) | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 27.5 | 28.5 | 30 | 31.5 | 33 |
Around the fullest part of the neck, at the base.
Around the narrowest part of the waist.
Around the widest point of the hips.
From the crotch to the anklebone on the inside of the leg.
| US SIZE | 2/2T | 3/3T | XS | 4/4T | XS|5 | S|6 | S|7 | S|7X | S|8 | M|10 | M|12 | L|14 | L|16 | XL|18 | XL|20 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
HEIGHT (IN) |
33-35.5 | 36-38.5 | 39-41.5 | 42-45 | 45-48 | 48-50 | 50-52 | 50-53.5 | 54-55.5 | 56-58 | 58.5-61 | 61-64 | 64.5-66 | 66.5-68 |
| WEIGHT (LB) | 12-13.5 | 14-15.5 | 15.5-17 | 17-20.5 | 20.5-22 | 22-24.5 | 25-27 | 25-27 | 27-33 | 33.5-39.5 | 40-45.5 | 46-52 | 52.5-57 | 57.5-62.5 |
| CHEST (IN) | 20.5 | 21 | 22 | 23 | 24 | 26 | 26.5 | 26.5 | 27 | 28 | 29.5 | 31 | 32.5 | 35 |
| WAIST (IN) | 21 | 21.5 | 22 | 22 | 22.5 | 23.5 | 24.5 | 24.5 | 25.5 | 26.5 | 27.5 | 29 | 30 | 32.5 |
| HIPS (IN) | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 27.5 | 28.5 | 30 | 31.5 | 33 | 34 | 34.5 |
Around the fullest part of the neck, at the base.
Around the narrowest part of the waist.
Around the widest point of the hips.
From the crotch to the anklebone on the inside of the leg.
Free Shipping Policy:
We offer Free Standard Shipping on orders $100 or more. Orders with Free Standard Shipping are sent via USPS or UPS at our discretion based on the weight and total value of the package. Please allow 5 to 7 business days for delivery.
Shipping on In-Store Gift Cards:
All orders placed Monday through Thursday 9am-4pm, and Friday 9am-2pm will be processed and shipped out the day of; all orders placed after hours will be processed and shipped out the following business day.
Shipping on Merchandise:
The majority of orders will be processed and shipped within 3 business days of the original order date. Please allow additional processing time during promotional periods. Due to the Coronavirus outbreak of 2020, there may be times where additional processing time is needed.
For security purposes, packages with merchandise valued at $500 or more are shipped requiring a signature for confirmation of delivery.
Shipping Costs:
Shipping costs are calculated automatically through the carrier based on the weight and dimensions of your order as well as the distance it is being shipped.
Changed your mind? Not to worry! It’s simple to make returns.
We accept returns within 14 days of the date your order was delivered.
Returns By Mail:
We offer full refunds for all merchandise discounted up to 49% off, once discounted 50% off or more an online credit will be issued. All returns must be received back in our warehouse within 14 days of the delivery date. After 14 days all sales are final. For your safety, all bathings suits and face masks are final sale. Any returns that are past the 14 day return period will not be accepted by our warehouse and will be returned to sender. Returns must be shipped back with the Return Request form fully completed. For all returns original tickets must be attached.
Customer is Responsible for all Return Shipping Costs. You can send back the merchandise using the shipping carrier and method of your choice. We recommend using a shipping method with tracking information to ensure that your return package arrives at our facility.
Please send all returns back to:
Denny’s Fashion, Style, For All
Att: Internet Returns
343 South Oyster Bay Rd
Plainview, NY 11803
We cannot accept hand-delivered packages or returns at our internet office. All returns you wish to process for a full refund MUST be sent through the mail via the carrier of your choosing.
Returns In-Store:
For in-store returns all tags must be attached and a copy of the original order must be present. Online orders can be returned in-store for a store credit or exchanged for other merchandise within 30 days of the order date. No refunds will be issued for in-store purchases made online. Store credits can only be used in-store.
Exchange Policy:
In order to serve you efficiently, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you place a second order. Send back the merchandise you no longer want and once we receive your return we'll credit your account as long as it's within the above return policy.
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